ASR
WER is Unaware: Why Typical ASR Scores Can Risk Patient Safety
Not all transcription mistakes are equal. In clinic visits, the go-to score Word Error Rate (WER) can look fine even when errors change care-critical meaning. * Expert clinicians compared true utterances with ASR transcripts in two doctor-patient datasets, labeling the impact: No, Minimal, or Significant. * WER and many other metrics poorly